Terms & Conditions

Our terms

RETURNS

Click here to view our returns policy.

DELIVERY

Click here to view our delivery policy.

The following terms and conditions apply to all transactions carried out through Drapewell Interiors Ltd. By using our services you confirm acceptance of these terms.

Purchasing

We advise our customers to get a stock cutting if any colour matching is critical. Colours can vary slightly from batch to batch.

Prior to ordering, it is important that you check that the product is suitable for the chosen purpose. We are unable to take liability arising in respect of damage, loss or deterioration in condition due to cleaning processes, shrinkage, atmospheric conditions, usage.

All goods are subject to availability. If for any reason goods cannot be supplied within a reasonable timescale then a full refund will be given. We are not responsible for delays beyond our control and will not be responsible for compensating you for any loss as a result of these delays.

The minimum order of fabric is usually one metre and one roll for wallpaper. However different companies do have alternative minimum orders. Please ask for confirmation.

Fabrics to be used for Upholstery need to comply with the Furniture and Furnishing Fire Safety regulations which came into effect in 1988. If they do not meet regulations, an Upholsterer may be able to use an Interliner or Barrier cloth - please check before ordering.

No goods will be released to the client until full payment has been received.

Returns Policy

Where we are making bespoke curtains or blinds etc. you are unable to cancel the order once the fabric has been sent to us from the supplier and the making up has begun.

If you have any queries about your product please contact us within seven days of purchase/fitting.

Please inspect all wallpaper/poles etc upon receipt. In the unlikely event that you receive faulty goods please let us know immediately and we will replace these free of charge.

Data protection and privacy policy

We will only use the information we have about you in accordance with the Data Protection Act 1998.

Copyright notice

All rights, including copyright, including content of the Drapewell Interiors website are owned or controlled for the purpose of Drapewell Interiors Ltd.

Except where otherwise permitted, you are only allowed to download the content for your own personal non-commercial use.

Pricing

Prices are subject to change. All prices include UK VAT.

Product Information

We try to ensure that all the product details on the website are correct and up to date, however we cannot be held responsible for any inaccuracies. Please check the product information prior to ordering as it is constantly being updated.

Registered address

Registered Office: 383 London Road, Westcliff on Sea, Essex. SS0 7HU

Vast registration Number: 118849776

Want to find out more about our products and services? Ready to discover what we can offer you?

Call 01702 436 866 or email us today - our friendly team are standing by to give you the help you need.